Frequently Asked Questions
Everything you need to know before you hit the pavement.
How do I choose the right longboard for my riding style?
It depends on your goals: cruisers are great for commuting, drop-through decks offer stability for downhill speed, and flexible bamboo decks are perfect for carving and dancing.
Do you offer international shipping?
Yes, we ship our longboards and accessories worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for boards?
We offer a 30-day return policy for all unused boards in their original packaging. Please note that once a board has been ridden on pavement, it is no longer eligible for a refund.
Do the longboards come fully assembled?
Most of our completes arrive fully assembled and ready to ride. However, we always recommend checking the tightness of your trucks and wheel nuts to match your personal preference before your first session.
How often should I replace my bearings?
This depends on your environment. If you ride in dusty or wet conditions, we recommend cleaning them every month and replacing them once they become noisy or lose their spin speed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.